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Order Item Statuses


In the user account section «Orders», information about the order fulfillment progress is displayed.


StatusDescription
CREATEDOrder for this item has been created.
SUSPENDEDOrder for this item has been suspended for:
  • clarifications,
  • checking compatibility of the item with the vehicle,
  • prepayment when required.
IN PROGRESSOrder for this item is in progress.
READY FOR PICKUPOrdered item has arrived at the sales office (shipping point for courier, delivery courier).
CANCELLEDOrdered item has been canceled due to:
  • supplier's refusal,
  • loss or damage of the item during order fulfillment,
  • customer's refusal,
  • incompatibility of the item with the vehicle,
  • lack of prepayment when required.
DELIVEREDOrdered item has been delivered (shipped to the delivery courier).
SHIPPEDOrdered item has been shipped by courier and has a tracking number for the package.


Additional information:

Phone: +48798799266
Email: [email protected]